Terms and Conditions
We ship all orders from Los Angeles, Monday-Friday. All orders take 1-2 days to process from the date of purchase. Orders placed after 1pm PST on Friday will be processed the following week.
Celine Gioielli offers free standard domestic shipping on orders $80+ and free standard international shipping on orders $250+. All shipping costs are non-refundable.
For all international orders, buyers are responsible for all destination country taxes and fees. We are not responsible for any international fees. In the event of a return or an exchange – the taxes, duties and shipping fees will not be refunded.
Please note all delivery times are estimates provided by the shipping courier and cannot be guaranteed. All orders shipping outside of the United States may be subject to courier and/or customs delays.
Celine Gioielli is not responsible for lost or stolen packages.
RETURNS & EXCHANGES:
Celine Gioielli wants you to be happy with your purchase. Any regular-stock item may be returned or exchanged within fifteen (15) days from the date delivered to the customer. Merchandise must not be defective, worn or damaged in any way. All merchandise must be sent back in its original packaging.
All refunds will be issued to the original form of payment. For any returns or exchanges, contact us at [email protected].
All sale items are final, nonrefundable and they cannot be exchanged.NO SHIPPING OR HANDLING FEES WILL BE REIMBURSED.
All Celine Gioielli jewelry is carefully inspected by our Quality Control specialists prior to shipping. We guarantee the authenticity of all materials-metal, side stones and center stones, for a period of fifteen (15) days from the delivery date.
When placing an order, Celine Gioielli asks for your personal information such as first and last name, telephone number, e-mail address and postal address in order to properly fulfill an order. We also use this information for purposes of communicating with the customer and providing the best to our abilities customer service.
Your personal information is secured and fully protected. Celine Gioielli does not share any of your data with third parties.
Celine Gioielli is proactive about cybersecurity. All credit card transactions are secured with SSL protocol and their details are never stored on our server.